Access to markets and finance: overview of Microsoft Dynamics products

Course Description

With access to markets and access to finance being two core pillars of an SME’s development, an insight into how Microsoft Dynamics products can assist will provide an overview of how an SME’s investment into online solutions can benefit their maturity growth.
01 | Introduction to CRM
CRM allows an SME to understand his/her client and create a methodology to predict the needs of this same client as an essential development tool for an SME.
02 | Dynamics NAV: Special functionalities
This second part of the Dynamics NAV course allows for an in-depth definition of specifics within the solution.
03 | Dynamics NAV: Access to finance and access to markets
The introduction to what Dynamics NAV is allows an entrepreneur and SME to understand how it can easily be implemented into their existing company structure
04 | Dynamics AX: Agriculture Management Scheme
Microsoft recognises that the agricultural marketplace is one of the biggest across the African continent, and sees potential for synergy with Dynamics AX.
05 | Dynamics AX: Retail
Retail and commerce production are ever-growing SMEs and can benefit from the Dynamics AX solution in different ways, with the same end goal.
  • Fundamentals of CRM and Microsoft Dynamics for SMEs